Privacy policy

This Privacy Policy explains how Bioblend Naturals LLC (referred to as “we,” “us,” or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from our Site.

Contact Information

If you have any questions, would like more information about our privacy practices, or wish to file a complaint, please contact us via email at hello@hh-fragrances.com.

Information We Collect

When you visit our Site, we collect certain information about your device, your interactions with the Site, and the information necessary to process your purchases. We may also collect additional details if you contact us for customer support. In this policy, any information that identifies you personally is referred to as “Personal Information.” Below is a summary of the Personal Information we collect and why.

SMS Marketing and Notifications

We respect your privacy and only send SMS notifications with your consent. These include order updates, abandoned cart reminders, marketing offers, transactional messages, and review requests. We use cookies to track cart activity and abandoned checkouts to send relevant SMS reminders.

Device Information

  • Purpose: To accurately load the Site and perform analytics to improve your experience.
  • Source: Automatically collected when you access the Site through cookies, log files, web beacons, tags, or pixels.
  • Shared with: Shopify (our processor).
  • Collected Data Includes: Browser type and version, IP address, time zone, cookie data, viewed products or pages, search terms, and interactions.

Order Information

  • Purpose: To fulfill your order, process payments, arrange shipping, send invoices and confirmations, and provide relevant advertising based on your preferences.
  • Source: Collected directly from you.
  • Shared with: Shopify (our processor).
  • Collected Data Includes: Name, billing and shipping addresses, payment details (including credit card information), email address, and phone number.

Customer Support Information

  • Purpose: To provide customer service and support.
  • Source: Collected from you during communications.

Sharing Personal Information

We share your Personal Information with trusted service providers to help us deliver our services and fulfill our contracts, including:

  • Shopify: Powers our online store. Their Privacy Policy explains their handling of your data.
  • We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted ads and marketing communications:

  • Google Analytics: We use Google Analytics to understand how customers interact with our Site. You can opt out here: Google Analytics Opt-out.
  • We may share information about your Site usage, purchases, and ad interactions with advertising partners via cookies or other tracking technologies.на
  • For more information on targeted advertising, visit the Network Advertising Initiative.

You can opt out of targeted advertising on the following platforms:

Additionally, you can opt out via the Digital Advertising Alliance opt-out portal.

Use of Personal Information

We use your Personal Information to provide our services, including offering products, processing payments, arranging shipment, and keeping you informed about new products, services, and promotional offers.

Lawful Basis for Processing (EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your Personal Information based on the following lawful bases:

  • Your consent.
  • Performance of a contract between you and the Site.
  • Compliance with legal obligations.
  • Protection of vital interests.
  • Tasks performed in the public interest.
  • Our legitimate interests, provided they do not override your rights.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined, unless you request erasure. For more details, see the “Your Rights” section below.

Automated Decision-Making

For EEA residents, you have the right to object to decisions made solely on automated processing (including profiling) that have legal or significant effects on you. We do not engage in fully automated decision-making that impacts you legally or significantly.

Your Rights (EEA and California Residents)

If you reside in the EEA or California, you have the right to access, correct, port, update, or delete your Personal Information. Please contact us at hello@hh-fragrances.com for assistance.

Cookies

We use cookies to improve your browsing experience, track preferences, and collect site usage data. You can control or disable cookies through your browser settings or by following instructions on our Site.

Do Not Track Signals

We do not currently alter our data collection in response to “Do Not Track” signals due to inconsistent industry standards.

User-Generated Content (UGC)

You are responsible for any content you submit to our Site. By posting content, you confirm it complies with our terms, guidelines, and applicable laws.

Consent and Privacy Considerations

We protect individual identities in video testimonials and respect all privacy and consent requirements.

Changes to This Policy

This Privacy Policy may be updated to reflect changes in our practices or legal obligations. Updates will be posted on this page.

Complaints

If you wish to file a complaint, please contact us at hello@hh-fragrances.com. You also have the right to lodge a complaint with your local data protection authority.

Last Updated: July 20, 2025